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paymentsCurrencyPrices are shown in your chosen currency; payment is taken in Turkish lira.

Rate source: Central Bank of Türkiye selling rate · 1 EUR = 55.8153 ₺

Help centre

How can we help you?

Find the answer about your flight or hotel booking; if you need to, send your request directly to our team.

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Get in touch with us

Having your booking number ready helps our team check your request faster.

Manage bookingSearch now
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Phone
+90 539 673 97 77

Weekdays 09:00 – 18:00

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Support request

Write to us

When you submit the form, your request goes into the support queue in our admin panel and you receive a tracking number.

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The information in this form is used only to answer your request and verify your booking.

Information centre

How can we help you?

Choose your transaction type to see frequently asked questions.

How do I check my flight?expand_more

You can view your booking on the Manage Booking page using your Juglans booking number.

Can I change or cancel my ticket?expand_more

Changes and cancellations depend on the rules of the fare you chose. You can send a request to our team by adding your booking number to the request form.

Where do I see my baggage allowance?expand_more

Your baggage allowance is shown on the flight result card and in the price summary step after you make a selection.

Why has the price changed?expand_more

Airline fares and seat availability can change at any moment. An expired offer is re-verified before you continue.